The night
is yours too.
Donostia AI is an AI automation agency for small and medium businesses in the Basque Country. We design, deploy and maintain voice agents, chatbots and custom integrations, with fixed pricing from €500 and delivery in 2–4 weeks.
At 3am, who answers your phone?
Your customers call when it suits them, not when you can. AI doesn't need shifts, or holidays, or coffee.
From idea to production
Four steps. No complications.
We talk
30 minutes. We understand your business, identify what to automate and how much that time is worth.
We build
Voice assistant, chatbot or custom integration. Fixed price. Track progress from your portal.
We launch
Into production, training included. Your team operates without depending on us.
We evolve (optional)
Monthly improvements, support and updates. Cancel whenever you want.
Pick your edge
Fixed price.
No fine print. No lock-in.
AI Voice Assistant
Handles calls, identifies interested prospects, books appointments and makes outbound calls. No sick days, no hourly cost.
Support + updates · Optional
AI Chatbot
Trained on your company's knowledge. Responds instantly, identifies interested prospects and manages appointments on web and WhatsApp.
Support + updates · Optional
AI Audit
We analyse your processes and identify the 3 highest-impact opportunities. Report with estimated ROI and action plan.
Fixed price per project · No lock-in contracts
| Service | Price (one-time) | Delivery | Maintenance |
|---|---|---|---|
| AI Voice Assistant | €700 | 14 days | €140/mo |
| AI Chatbot | €500 | 7 days | €100/mo |
| AI Audit | €200 | 3 days | Not applicable |
Our Products
Tools that power your business
Businesses that never close
Donostia AI proprietary data, based on projects delivered to Basque Country SMEs (updated 2025).
Don't take our word for it
"We went from missing 40% of calls to answering every single one. The voice agent paid for itself in the first week."
"The chatbot handles 80% of appointment requests without us lifting a finger. Our reception team can finally focus on patients."
"The audit showed us we were wasting 15 hours a week on things AI could do. Three months later, we've automated all of them."
Before you ask
How much does implementing AI cost for my business?
Prices are fixed per service: AI Chatbot from €500, Voice Assistant from €700, AI Audit from €200. An optional monthly maintenance fee is added. The exact price is set after the free diagnosis, always within the stated range and with no surprises.
How long does it take to be ready?
It depends on complexity: AI Chatbot ready in 7 days, Voice Assistant in 14 days, Audit in 3 days. Start with a free 30-minute diagnosis where we define exactly what we build and how long it will take.
What does the monthly maintenance include?
It includes AI model updates, performance improvements, technical support, monitoring, and up to 2 hours of adjustments or minor new integrations per month. No lock-in contract: cancel whenever you want.
Do I need technical knowledge?
No. We design each solution so your team can use it without technical training. We include a 1-hour training session on delivery and documentation in your language.
Is my data safe?
Yes. We are an EU-registered company and comply with GDPR. Data is processed on European servers. We never use your company's data to train AI models.
What type of business is it suitable for?
Any business that performs repetitive tasks: customer service, appointment management, document processing, orders, notifications. We mainly work with SMEs in the Basque Country in services, clinics, advisories, distributors and hospitality.
Why not just use ChatGPT or hire a freelancer?
ChatGPT is a chat window. We build production systems that answer your phone, run 24/7, and integrate into your real workflows. A freelancer can set up a prototype — we deliver a trained, deployed, maintained system with SLA. If it breaks at 2am, we fix it. That's the difference.
We operate in line with recognized data-protection and AI standards. Sources:
We talk in
5 minutes
Tell us what you do. We'll tell you if AI can do it better.